I've heard plenty of good comments regarding this hotel as well as mentions of how inconvenient the hotel is with its location on the other side of the river.
As our taxi arrived outside the lobby we were greeted by 3 staff as they offered to collect our luggage and escort us towards the beautiful and busy lobby located inside. I approached the Hilton Honors desk and was greeted within seconds as I handed over my Honors card, passport and credit card.